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What do I do if my account is past due or suspended?
Your account is flagged as past-due when a credit card payment for your account has been declined. This can happen for a variety of reasons such as your credit card expiring, your credit card company...
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How do I update my credit card?
You can easily update your credit card information by following these steps: Login to your FreshBooks account as the Administrator. In the sub-navigation, click on the Billing Information link. Click...
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How do I change my Administrator username/password?
Looking to change your username/password? It’s easy! 1) Log into your account 2) Click on “My Account” at the top right of the page 3) Click on the “Administrator” subtab 4) Change your username and...
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